Process
How we build your business website
We start from a proven Launch or Business structure, then tailor it to your South African service business. A clear, short process — no open-ended build, no mystery timeline.
The process
Five steps to a live site
From first conversation to a live site — we start from a proven structure, then tailor it.
- 01
Discovery & brief
You tell us about your business — a short form or quick call. We collect services, branding, content, and anything specific you need the site to do.
- 02
Design & build
We build from a proven Launch or Business structure, then tailor it with your branding, content, and photos. Clean, professional, and focused on getting you enquiries.
- 03
Review
You get a preview link. Feedback uses the included revision rounds, then you approve and we launch.
- 04
Launch
Domain, hosting, final checks, contact paths and WhatsApp tested. Your site goes live.
- 05
Support
Hosting and light ongoing support are included as standard. Your site stays live, secure, and looked after.
Before we start
What we need from you
Most of this is collected in a simple onboarding form. You don't need a finished brand pack or polished copy to start.
- Logo and brand colours (or we can recommend a clean direction)
- A list of your services
- Contact details and the areas you serve
- Any existing photos or copy you already have
Timeline
Typical delivery
Measured in days to a couple of weeks from a complete brief — depending on the package and how quickly feedback comes back.
Launch
Usually the fastest — often live in a week or less once the brief is in.
Business
Typically one to two weeks from a complete brief to a live site.
Business+
A Business build plus the guided quote brief — still typically one to two weeks.
Custom
Depends on the calculator and scope — agreed and confirmed before any work starts.
FAQ
Common questions about the process
How long it takes, what we need from you, and where we work.
How does the SiteBase process work?
You send a short brief. We build from a proven Launch or Business structure, then tailor it with your branding, services, and photos. You review a preview, we work through a limited set of revisions, then we launch — domain, hosting, and contact paths in place.
How long does a SiteBase website take?
Launch is usually the fastest — often live in a week or less once the brief is in. Business and Business+ are typically one to two weeks. Custom depends on the calculator and is confirmed before work starts. Timing also depends on how quickly feedback comes back.
What do I need to send you?
Logo and brand colours if you have them, a list of your services, contact details, the areas you serve, and any photos or copy you already have. You don’t need a finished brand pack or polished writing to start — most of this is collected in a simple onboarding form.
Do you work outside Johannesburg?
We’re based in Johannesburg and work with service businesses across South Africa. The brief, preview, and launch happen online.
How many changes can I ask for?
Review includes a limited number of revision rounds so the project stays on track. We use those rounds to get the site accurate to your services, areas, and branding — not to rebuild it from scratch after launch.
What happens after the site goes live?
Hosting and light ongoing support are included as standard. Your site stays live and looked after. Extra pages or a bigger enquiry tool later can be scoped separately if you need them.
Get started
Ready to get started?
Tell us about your business. We’ll take it from there.